FAQ
Got questions? We have the answers!
In this section you will find answers to the most frequently asked questions about our products, shipping, returns and much more.
If you can't find the information you are looking for, please do not hesitate to contact us directly, we will be happy to help you!
Does the 2 in 1 brush and straightener damage hair?
No! Thanks to its ceramic coating and uniform heating technology, this brush-straightener protects your hair while ensuring fast and efficient straightening. It limits damage caused by excessive heat.
Are the illuminated keyboard and mouse compatible with all devices?
Yes, our lighted keyboard and mouse work with any device that has a USB port. They are compatible with Windows, Mac and even some tablets via an adapter.
Are your products of good quality?
Yes! We carefully select our products to ensure quality, durability and performance . Each item is tested to meet our customers' expectations and provide an optimal experience.
What are the delivery times?
Our delivery times vary between 7 and 14 days depending on your location. A tracking number will be provided to you upon shipment to track your order in real time.
What payment methods are accepted?
We accept all classic and secure payment methods:
✔️ Bank card (Visa, MasterCard, American Express)
✔️ PayPal
✔️ Apple Pay & Google Pay
✔️ Shopify Payments
All payments are 100% secure thanks to our advanced encryption system.
How to contact customer service?
Our team is at your disposal via email, contact form or on our social networks . We promise to respond to you as soon as possible.
Do you have a question?
Can't find the answer you're looking for? Contact us directly via our contact form, and our team will get back to you as soon as possible!
